Why we have standards of business conduct
Canway’s reputation for integrity flows from our steadfast commitment to our core values and guiding principles – values and principles that require compliance with the law as well as ethical conduct. Canway depends on its professional staff to follow the law and to make the right decisions.
We recognize, however, that Canway operates in a complex and dynamic world and that what’s “right” may not always be obvious. Canway’s Standards of Business Conduct (“Standards”) provide practical overviews of some of the legal and ethical standards that we all must follow on a day-to-day basis.
WE VALUE YOUR INPUT
Please review these Standards carefully. If there is anything in these Standards that you do not understand or if you think that something important is not covered, please let us know. You may do this in one of the ways described below.
ASKING FOR GUIDANCE AND VOICING CONCERNS
We recognize that no single document, including these Standards, can give our staff an answer for every situation or dilemma that you may face. However, the Standards do point you to additional resources that may be useful. If your own judgment and the Standards do not provide the answer, please use the other resources available to you:
- Your manager
- Canway materials such as those provided to you upon hire or the Safety, Security and Health Standards manual
- The appropriate department such as Partner Resources or Law and Corporate Affairs
or
- The Chief Compliance Officer who has been appointed to oversee the Corporate Compliance Program
As another avenue to assist you, Canway has established a toll-free Helpline number which you may use to ask questions or report concerns, without giving your name if you prefer. If you have a concern, you may call the Helpline 24 hours a day, seven days a week. Your concern will be taken seriously and all information provided to the Helpline will be treated in a confidential manner.
If you are uncertain about something you intend to do while conducting Canway’s business, you should seek advice before acting. We are also counting on you to let us know if you see or learn something that suggests the Standards or the law have been violated.
Canway does not tolerate retaliation against any of our staff who raises concerns or questions regarding a potential violation of Canway’s policy that he or she reasonably believes to have occurred.
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